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Persona

Vincent Carbone

COO — Operations-Heavy (Manufacturing / Logistics / Healthcare)

B2B leadership

COO of a manufacturer / logistics / healthcare company, Lean Six Sigma background, ERP-implementation scars, lives in NetSuite or SAP, board-prep regular, 30% of his time in plants/sites/distribution centers.

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Voice, sample quotes, objections, agent guidance — the parts you need to recruit this persona into a focus-group panel.

  • Voice & language patterns — how this persona actually talks.
  • Sample quotes and objections you'll hear in a focus-group run.
  • Agent guidance — when to push back, when to hesitate, when to refuse.
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